Privacy policy
Last updated: April 2026
What we collect
Identity (name, email, phone), booking data (dates, property, travel party), communications with hosts and support, device data (browser, IP, approximate location), and — on first booking — an identity verification document, which is stored by Stripe under its own data retention policy, not by us.
How we use it
To operate the platform: matching you to relevant stays, processing payments, preventing fraud, communicating about your booking, and improving the product. We do not sell your personal data.
Who sees your data
Hosts see the minimum necessary to host you: name, booking dates, party size, and the messages you send them. Payment processors (Stripe) handle card details; we never store them. Service providers under contract (Resend for email, Cloudinary for photos, Twilio for SMS) process data on our behalf under written DPAs.
Your rights
You can export your data, correct it, or delete your account at any time. California (CCPA/CPRA), Virginia, Colorado, Connecticut, Utah, and EU (GDPR) residents have additional rights detailed in the full policy. Email privacy@acfurnishedrentals.com to exercise them.
Retention
Booking records are retained for 7 years for tax and chargeback purposes. Marketing data is retained while you have an account. Support transcripts are retained for 2 years.
This is a plain-English summary. The full, lawyer-reviewed policy is published on launch.